-
Show guests to room assisting with their luggage.
-
Explain all hotel facilities, their location in the hotel, hours of operation, and answer all questions about these facilities and other hotel questions.
-
Check luggage for hotel guests both for day and overnight.
-
Maintain the designated station in the lobby, standing alert to be easily summoned for fronts.
-
Open doors and greet guests in a friendly and courteous manner.
-
Maintain the cleanliness of the bell stand, lobby, and baggage room. Keep lobby door and windows clean when not busy with guests.
-
Post the daily events board and entertainment board in the lobby.
-
Maintain an open communication line through all shifts by proper use of intershift log.
-
Deliver messages and valet to guest rooms.
-
Perform pick-ups and drop-offs at the airport for the guests in a timely and friendly manner and inspect vehicles.
-
May perform the duties of a valet as required.
-
Assist front desk with key inventory twice weekly.
-
Comply with attendance rules and be available to work on a regular basis.
-
Perform any other job-related duties as assigned.
