Receptionist/Customer Support Representative

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Job Language Requirement: Bilingual (fluent in English & Spanish)
Receptionist and customer service representative
Start Date: 10/01/2026
Application Deadline: 10/31/2026
Wage Type: Hourly
Wage Range: $15-20/hr
Job Schedule: Full Time
Job Location: Easley, SC
Employer Location: Easley, SC

Daniel Crosby State Farm Agency is seeking a friendly, dependable, and customer-focused Receptionist / Customer Service Representative to join our professional, team-oriented insurance office in Easley, South Carolina.

This is an excellent opportunity for someone who enjoys helping people, communicates effectively, and takes pride in delivering exceptional customer service.

Responsibilities

Welcome customers and provide a friendly, professional experience
Answer incoming calls and direct customers to the appropriate team member
Assist existing customers with general service questions and requests
Schedule appointments and follow up with customers as needed
Help process payments, policy changes, and other routine service requests
Maintain accurate customer information and office records
Support the insurance team with administrative and customer service tasks
Identify opportunities to connect customers with team members who can assist with additional insurance needs

Compensation and Schedule

Starting pay: $15 per hour plus bonus incentives

Schedule: Monday-Friday, 8:30 AM-5:00 PM

Join our team and help us continue providing exceptional service to customers in Easley and the surrounding community.

Qualifications

Bilingual in English and Spanish
Legally authorized to work in the United States
Friendly, positive, and professional demeanor
Excellent verbal and written communication skills
Dependable, organized, and detail-oriented
Comfortable using computers and learning new systems
Ability to multitask in a busy office environment
Strong commitment to providing excellent customer service
Previous customer service, receptionist, or office experience preferred but not required
Insurance experience is not required; training is available for the right candidate

How to Apply

How to Apply

Please email your resume to Daniel@TheCrosbyAgency.com.

Please include a brief introduction explaining why you would be a good fit for Daniel Crosby State Farm Agency.

Daniel Crosby State Farm Agency is an Equal Opportunity Employer.

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