Primary Function: The Volunteer & Development Coordinator facilitates Safe Harbor’s volunteer program by actively recruiting, interviewing, screening, onboarding, and coordinating both individual an group volunteers to assist with Safe Harbor programs throughout our four-county service area (Greenville, Anderson, Pickens, and Oconee Counties.) The Volunteer & Development Coordinator also provides administrative support for Safe Harbor’s fund development efforts through processing, recording, and acknowledging monetary and in-kind donations.
This is a full time, salary, exempt position eligible for full benefits.
Reports To: Development Manager
Job Responsibilities:
Volunteer Program Coordination (80%)
- Assist in implementing Safe Harbor’s volunteer goals by facilitating the volunteer program.
- Represent Safe Harbor at speaking engagements and community/tabling events as a primary means of recruiting new volunteers/agency support.
- Cultivate relationships with existing and potential volunteers to build ongoing support and investment in our mission.
- Proactively recruit individual volunteers and groups to support Safe Harbor programs.
- Conduct timely all necessary interviews, screenings, and onboarding for volunteers.
- Maintain volunteer files including contact information, references, background checks, and other required agency documentation.
- Keep detailed records of volunteer hours/activities and complete monthly reports.
- Meet and provide support to individual and group volunteers while onsite at Safe Harbor.
- Maintain regular communication with all current volunteers including a monthly newsletter with agency information and service opportunities and a calendar of volunteer assignments.
- Collaborate with staff on an ongoing basis to stay up to date on agency-wide and programmatic volunteer needs.
- Actively seek opportunities to thank and steward volunteers throughout the year.
- Collaborate with the Development Manager to plan and execute an annual volunteer appreciation event.
- Be accessible as support for volunteers and receive any feedback or concerns they may have with regards to our programs and services.
Fund Development Administrative Support (20%)
- Assist in implementing Safe Harbor’s fund development goals through administrative support.
- Maintain attention to detail in data and gift entry in Bloomerang, and ensure that pledges, gifts (monetary and in-kind), and biographic changes are processed accurately and timely.
- Acknowledge and recognize all gifts timely.
- Assume other such duties as assigned by Development Manager.
Essential Qualifications:
Education
- Bachelor’s degree or a combination of relevant education and/or experience
Work Experience
- At least 1 year of community organizing, volunteer direction, or related experience
Core Skills
- Excellent written, oral, and interpersonal communication skills
- Strong analytical skills
- Strong time management skills
- Strong attention-to-detail and organization skills especially as it relates to record-keeping and correspondences
- Able to work independently and as part of a team
- High degree of integrity and work ethic
- Ability to relate to and develop rapport with volunteers and community members
- Ability to engage in positive public interaction with the community
- Ability to relate to others in an empathetic, non-judgmental, and supportive manner
- Communicates effectively and appropriately. Speaks in a clear and credible manner, selecting the right tone for the situation and audience
- Listens actively and is socially perceptive
- Adjusts quickly and effectively to changing conditions and demands
- Ability to focus and follow through
- Maintains a calm and professional demeanor to all internal and external partners
- SC drivers license in good standing and/or reliable transportation
- Must be able to travel around the Upstate
- Ability to work flexible hours including some evening and weekend hours
General Sign-Off: The employee is expected to adhere to all agency policies and to act as a role model in the adherence to policies. In addition, this employee should enthusiastically support the mission and vision of Safe Harbor to peers, clients and the community.
