As a CHW at NCC, you will play a key role in supporting cancer patients and their families
by providing guidance in navigating healthcare systems, advocating for their needs, and
promoting cancer-related health literacy. You will work directly with individuals from
diverse backgrounds, assisting them in overcoming barriers to care, understanding
treatment options, and connecting with essential community resources. This position
requires empathy, strong communication skills, and a commitment to improving health
outcomes for underserved populations.
Key Responsibilities:
1. Health System Navigation
• Assist cancer patients and their families in navigating the healthcare system,
including accessing services, scheduling appointments, and understanding
insurance and financial assistance programs.
• Provide support in managing medical records, understanding treatment plans,
and coordinating care across providers.
2. Patient Advocacy
• Serve as a liaison between cancer patients and healthcare providers, ensuring
that patients’ needs and concerns are heard and addressed.
• Advocate for patients in clinical settings, facilitating communication between
patients and their medical teams.
• Empower patients by informing them of their rights and available resources,
ensuring they have the tools needed to make informed decisions about their
care.
3. Health Literacy Promotion
• Promote cancer-related health literacy through education and outreach,
ensuring that patients and communities understand cancer prevention,
screening, treatment options, and survivorship.
• Lead or support community workshops and educational sessions on topics
related to cancer care, treatment options, coping strategies, and navigating
healthcare systems.
• Distribute educational materials in culturally sensitive ways, ensuring they are
accessible and understandable to diverse populations.
4. Community Resource Navigation
• Connect patients and families to available community resources, such as
transportation, housing, and financial assistance, to alleviate barriers to care.
• Maintain an up-to-date knowledge of local resources, services, and programs
that benefit cancer patients.
• Participate in regular team meetings, sharing insights and providing feedback to
improve program outcomes.
5. Outreach & Advocacy:
• Engage with local community groups and organizations to raise awareness of
NCC’s services and resources.
• Serve as a liaison or intermediary between health and social services and the
community to facilitate access to services and improve the quality and cultural
competence of service delivery
• Build individual and community capacity by increasing health knowledge and
self-sufficiency through a range of activities such as outreach, community
education, informal counseling, social support and advocacy.
