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Patient Service Representative

Palmetto Internal Medicine

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Job Language Requirement: English
Company Overview Palmetto Internal Medicine is a dedicated medical practice located in Mauldin, South Carolina. Our mission is to deliver high-quality, patient-focused healthcare, ensuring that every patient feels valued and receives personalized care tailored to their unique needs. Summary We are seeking a Patient Services Representative to join our team in Mauldin, South Carolina. In this role, you will play a crucial part in enhancing patient experiences by providing exceptional administrative support and ensuring smooth operations within our practice.
Start Date: 01/07/2026
Application Deadline: 01/24/2026
Wage Type: Hourly
Wage Range: $16-$20
Job Schedule: Full Time
Job Location: Mauldin, SC
Employer Location: 300 W Butler Rd, Mauldin, SC
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Company Overview Palmetto Internal Medicine is a dedicated medical practice located in Mauldin, South Carolina. Our mission is to deliver high-quality, patient-focused healthcare, ensuring that every patient feels valued and receives personalized care tailored to their unique needs. Summary We are seeking a Patient Services Representative to join our team in Mauldin, South Carolina. In this role, you will play a crucial part in enhancing patient experiences by providing exceptional administrative support and ensuring smooth operations within our practice.

Key Responsibilities:

  • Greet patients and visitors with warmth and professionalism
  • Manage check-in/check-out processes with accuracy and discretion
  • Verify insurance benefits and eligibility prior to appointments
  • Schedule patient visits, follow-ups, and referrals using EMR systems
  • Communicate appointment details and prep instructions clearly
  • Handle incoming calls and messages with courtesy and efficiency
  • Maintain confidentiality and uphold HIPAA standards
  • Support clinical staff with documentation and coordination as needed

Ideal Candidate Traits:

  • Reliable and punctual, with a strong sense of accountability
  • Mild-mannered and composed under pressure
  • Honest and respectful in all interactions
  • Attentive to detail, especially in documentation and scheduling
  • Strong understanding of medical terminology and insurance processes
  • Experienced in insurance verification and patient scheduling
  • Comfortable with EMR systems and multi-line phone systems
  • Able to maintain professionalism in sensitive or busy situations

Schedule & Compensation:

  • Full-time, weekday hours
  • Competitive pay based on experience
  • Benefits include health coverage, PTO, and professional development support

How to Apply

Apply Today

If you’re passionate about patient care and thrive in a calm, detail-driven environment, we’d love to hear from you. Join a compassionate team dedicated to improving community health—apply now by emailing your resume to [email protected]

or click on the link below:

 

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Click to Apply
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