Affinity Health Center is a dynamic and expanding community health center dedicated to delivering patient-centered care with compassion, dignity, and respect. We serve all people, regardless of income or insurance status.
We are looking for a vibrant and motivated Patient Access Specialist – Call Center to join our exceptional team. This role involves:
- Answering incoming calls in a shared call center environment
- Providing information about Affinity Health Center services
- Scheduling patient appointments
- Collecting and documenting patient information in the electronic health record
- Delivering excellent customer service
We seek individuals who are passionate about serving vulnerable populations and committed to providing care with compassion, dignity, and respect.
Hourly Wage: $16.00-$20.00
Full time- Hybrid Position (remote/in-person) Remote option once fully trained
Monday- Friday schedule (no holidays or weekends)
Benefits:
- Fully funded health insurance
- Paid-Time Off
- Group Health /Life/Dental/Vision/Disability
- 403B Retirement Plan with 3% match
- 12 Paid Holidays
- Training and continuing education opportunities provided, including leadership development
Requirements:
- Customer Service Experience (Preferred)
- Call Center Experience (Preferred)
- Medical Terminology (Preferred)
- Experience using Electronic Medical Records (Preferred)
- Computer Skills
- Fluent in English and Spanish (Preferred)
Affinity Health Center is a dynamic and expanding community health center dedicated to delivering patient-centered care with compassion, dignity, and respect. We serve all people, regardless of income or insurance status.
We are looking for a vibrant and motivated Patient Access Specialist – Call Center to join our exceptional team. This role involves:
- Answering incoming calls in a shared call center environment
- Providing information about Affinity Health Center services
- Scheduling patient appointments
- Collecting and documenting patient information in the electronic health record
- Delivering excellent customer service
We seek individuals who are passionate about serving vulnerable populations and committed to providing care with compassion, dignity, and respect.
Hourly Wage: $16.00-$20.00
Full time- Hybrid Position (remote/in-person) Remote option once fully trained
Monday- Friday schedule (no holidays or weekends)
Benefits:
- Fully funded health insurance
- Paid-Time Off
- Group Health /Life/Dental/Vision/Disability
- 403B Retirement Plan with 3% match
- 12 Paid Holidays
- Training and continuing education opportunities provided, including leadership development
Requirements:
- Customer Service Experience (Preferred)
- Call Center Experience (Preferred)
- Medical Terminology (Preferred)
- Experience using Electronic Medical Records (Preferred)
- Computer Skills
- Fluent in English and Spanish (Preferred)
(Mission Statement)
Affinity Health Center serves the healthcare needs of our community by providing access to high-quality, comprehensive care with compassion, dignity and respect.
(Vision Statement)
Affinity Health Center’s vision is for a healthy and vibrant community where all people have access to exceptional and comprehensive healthcare.
