Sobre nosotros:
SC Housing Finance and Development Authority (SC Housing) es una organización con visión de futuro que se compromete a cambiar la vida de los habitantes de Carolina del Sur al brindar oportunidades de vivienda seguras, de calidad y asequibles para quienes las necesitan. Estamos transformando la industria de la vivienda en nuestro estado a través de programas de vanguardia y productos financieros competitivos que hacen que la propiedad de una vivienda sea asequible y que el alquiler de viviendas de calidad sea posible para muchos. Nuestro personal dinamiza el trabajo que hacemos y ayuda a encontrar soluciones que marcan una diferencia en la vida de los demás.
Acerca del trabajo:
Este puesto supervisa las actividades diarias de la División de Administración de Hipotecas de SC Housing, incluyendo los programas para viviendas unifamiliares y multifamiliares. En esta función, usted establecerá y mantendrá relaciones de colaboración con directores de alto nivel y asesorará al Director Ejecutivo sobre cualquier problema del programa, proponiendo soluciones.
Sus funciones incluirán:
- Overseeing activities of the Collections and Foreclosure area of the Mortgage Servicing department. Providing oversight of staff to ensure timely and accurate completion of tasks and compliance with regulations and internal operating procedures. Ensuring the Collections and Foreclosure area operates within mortgage insurer guidelines as well as internal Standard Operating Procedures (SOP). Addressing deficiencies noted in monthly Quality Control Review to initiate corrective action as applicable and ensure procedures are updated accordingly.
- Overseeing and leading the activities of the Cashiering/New Loan Boarding and REO areas of the Mortgage Servicing department. Overseeing the activities of staff to ensure timely completion of new loan boarding and compliance with state and federal regulations, private mortgage insurers and SC Housing procedures. Addressing deficiencies noted in monthly Quality Control Review to initiate corrective action as applicable. Managing REO staff to ensure the Authority’s interest is protected at all times. Overseeing strategies utilized in the management and marketing of REO properties in an effort to timely dispose of the inventory while maximizing the Authority’s return on it’s investment.
- Overseeing and leading the activities of the Escrow area of the Mortgage Servicing department. Providing oversight in the activities of staff to ensure timely completion and compliance with regulations and SC Housing established procedures. Ensuring the annual and semi-annual escrow analysis is completed within the required time frame. Continuously seeking out opportunities to improve and streamline processes. Addressing deficiencies noted in monthly Quality Control Review to initiate corrective action as applicable and ensuring procedures are updated accordingly.
- Working collaboratively with the Finance and Mortgage Production department to ensure success within the Single Family unit. Sharing resources and institutional knowledge in an effort to achieve the Authority’s operational goals. Assisting with strategies to ensure state, federal and program compliance is met within all functional areas. Upholding SC Housing’s policies and standards, and state and federal laws and regulations. Promoting teamwork within the agency to effectively reach our goals and mission.
- Looking for opportunities to enhance desktop tools, training and customer service in an effort to improve performance within the overall Servicing solution. Consistently reviewing and analyzing SC Housing’s portfolio to ensure that actions are performed properly and in accordance with state and federal regulations, insurer guidelines and internal procedures. Completing requests from internal and external customers. Responding to legislative, regulatory and public inquiries. Providing oversight and being responsible for the timely development and maintenance of the following reports to include supporting documentation: Performance reports for Mortgage Servicing.
- Directing and leading the overall management and operations of the Mortgage Servicing Department. Empowering employees to take ownership for actions and decisions within the scope of their position. Properly managing all EPMS functions. Fostering a positive work environment that promotes continuous communication. Supporting a positive employment process that clearly identifies the best qualified applicant. Promoting equal opportunity, which includes such areas as hiring, promotion, or placement; level of personal and organizational commitment to equal opportunity; progress toward achieving a fully integrated and representative work force; and contribution toward minority programs and other social/economic equal opportunity goals.
