GREENVILLE COUNTY (SC) LIBRARY SYSTEM
JOB ANNOUNCEMENT, NO. 2025-067
| Posting Date: Friday, March 21, 2025 | Application Deadline: Friday, April 4, 2025 |
| Position: Security Team Leader, Security, Hughes Main Library | Pay: $22.51 per hour
Position works 37.5 hours per week Annual salary: approximately $43,890 |
| Status: Regular Full-time, Non-Exempt | Available: April 2025 |
| Location: Hughes Main Library, 25 Heritage Green Place, Greenville, South Carolina 29601 | |
| Schedule: Works a bi-weekly rotating schedule of day shift, evening shift, and/or night shift with occasional weekend shifts. The shift times are:
· Day Shift: 7:45a-4:15p · Night Shift: 12:45p-9:15p · Evening Shift: 9:45a-6:15p · Weekend Shift: 7:45a-6:15p on Saturday and 12:45p-6:15p on Sunday |
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FUNCTION
Under direct supervision of the Security Supervisor, the person in this position:
- Performs a variety of security duties, some of a specialized nature, for the purpose of promoting safety and security for Library System premises, property, patrons and staff.
- Serves as the person in charge of the unit’s day to day operations, maintaining efficient operations by providing support and guidance to staff.
- Performs work under general supervision, in accord with the Library System’s vision and mission, using good judgment in the application of policies and established procedures.
MINIMUM TRAINING & EXPERIENCE
Required:
- High school diploma or high school equivalency certificate (GED).
- Three to five years’ experience related to security, emergency preparedness, safety and/or law enforcement duties.
- Recent experience at the intermediate level with Microsoft Word and Excel, and experience using various Internet browsers, email and presentation software programs.
- Other combinations of experience, education and training that meet the minimum requirements may be substituted.
Preferred:
- Two years of college-level work (preferably in Business Administration, Criminal Justice, Law Enforcement, Security, or related field) from an accredited college or university.
- Supervisory or leadership experience.
PHYSICAL REQUIREMENTS
Must have the ability to:
- concentrate for long periods of time
- speak clearly and distinctly
- hear and/or comprehend verbal communication
- hear audible alarms and notifications
- lift and move up to 50 pounds
- sit for brief periods of time
- walk and stand for long periods of time
- bend and stoop
- reach, grasp and use hands to touch, handle, or feel
- work outdoors in varying weather conditions
- tolerate low levels of dust and mold associated with working around paper files, books, and other library materials
ADDITIONAL REQUIREMENTS
- Use of personal vehicle with mileage reimbursement.
- Possess and maintain automobile insurance on personal vehicle.
- Possess and maintain a valid S.C. driver’s license.
- Evening and weekend work required.
- Receiving and responding to calls from the Library System after departure or on the weekend and be on call in the absence of the Security Supervisor.
- Under the County’s Substance Abuse Policy, the Library has designated this position as a safety sensitive position which requires pre-employment drug testing on applicants and random drug and alcohol testing on employees.
EXAMPLES OF WORK PERFORMED
These tasks are illustrative only; to carry out the day-to-day functions of the job, other duties may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or logical assignment to the position. Essential job functions designated with (E).
- Acts as a Team Leader, i.e. serves as the responsible party for the operation of the Security unit as designated by supervisor. (E)
- Directs, assigns, and coordinates duties of other Security staff, and provides coaching and training as needed. (E)
- Creates the bi-weekly schedule for Security staff. (E)
- Assists the Security Supervisor with evaluating the performance of Security staff. (E)
- Works on projects and special assignments as assigned by supervisor. (E)
- Conducts foot patrols of buildings and exterior premises and property of assigned location, remaining highly visible and moving quickly from one area to another as appropriate. (E)
- Observes all activities and behavior on library property and responds appropriately when necessary. (E)
- Effectively communicates and enforces the Library Code of Conduct and other policies, procedures, and rules to patrons and staff members. (E)
- Assists patrons and staff in emergency situations. (E)
- Effectively communicates appropriate information related to security, as well as general library information in a tactful and professional manner. (E)
- Provides a professional authoritative presence by maintaining a neat, clean appearance and dressing in a manner that commands respect. (E)
- Deals with disorderly patrons in an effective manner; identifies and employs the most appropriate corrective measures that may include explaining alternatives to the inappropriate behavior, issuing verbal or written warnings, notifying parents or guardians, removing the patron from library property and calling law enforcement. (E)
- Monitors annunciator panels for visual and/or audible notifications of trouble and/or failures of emergency generator, burglar and/or fire alarm equipment and notifies appropriate personnel. (E)
- Responds to notification from Main Library’s card access system of unauthorized entry into stairwells, restricted access and/or staff only areas and takes appropriate action. (E)
- Monitors, reviews and retrieves stored data and images from CCTV system. (E)
- Maintains safety related inventory for the branches and Main Library. (E)
- Maintains Security related equipment inventory and ensures items are returned and accounted for. (E)
- Responds to safety and security emergencies on a 24-hour basis for the library system upon notification as requested by the Security Supervisor. (E)
- Maintains and updates appropriate security reports, records and activity logs. (E)
- Assists in tracking incident reports generated for repeat offenders. (E)
- Provides security for branch locations and special events.
- Conducts safety and security inspections of all library locations as assigned and notifies the Facilities Maintenance Manager of any areas of facilities and grounds that need attention. (E)
- Removes litter, debris and other discarded items from buildings, parking lots and grounds as part of patrol duties. (E)
- Reviews and provides feedback for security related policies and procedures.
- Maintains relationships with various community agencies, i.e. local law enforcement, homeless shelters, etc.
- Maintains first aid and spill cleaning supplies.
- Obtains and maintains American Red Cross Instructor certification in First Aid and CPR and Preventing Disease Transmission, as assigned.
- Trains library staff in emergency procedures, use of fire extinguishers and first aid.
- Responsible for the setup and breakdown of meeting rooms at Main Library (E).
- Follows safe work methods to prevent injury. (E)
- Works a schedule that meets the needs of the unit. (E)
- Maintains regular and reliable attendance and remains compliant with the Library System’s Attendance Guidelines. (E)
- Performs other duties as assigned.
REQUIRED KNOWLEDGE, SKILLS/ABILITIES & CHARACTERISTICS
(Testing of computer skills will be part of the interview process for this position.)
Knowledge:
- Knowledge of security methods/procedures and safety principles/ practices.
- Knowledge of laws and regulations related to Occupational Safety and Health Administration (OSHA), Americans with Disabilities Act (ADA) and life safety.
- Knowledge of basic computer, mouse, and keyboard use.
- Knowledge of Windows operating system, MS Office, various Internet browsers, and email.
- Knowledge of business English, spelling, and arithmetic.
- Preferred: Knowledge of supervisory methods and techniques.
Skills/Abilities:
- Good personal computing skills, including effective use of word processing and spreadsheet programs, various Internet browsers and email.
- Ability to carry out assignments independently.
- Ability to exhibit tact, courtesy and good judgment.
- Ability to learn and work with technical equipment involved in the job.
- Ability to establish and maintain effective working relationships with library staff and the general public.
- Ability to effectively use independent judgment to resolve staff, patron, and operational problems within established guidelines.
- Ability to maintain confidentiality of staff and patron security-related issues, reports and records.
- Ability to use initiative, resourcefulness and make decisions with minimal supervision.
- Ability to effectively present information to groups and individuals.
- Ability to create procedural documentation in written and electronic formats.
- Ability to communicate concepts, general information, and task-oriented information in oral, written, and electronic forms.
- Remains calm under pressure and is responsive not reactive.
- Strong conflict resolution and problem solving skills.
- Customer service oriented.
- General familiarity with the operation of public libraries.
- Ethical, approachable, trustworthy, and apolitical.
- Follows established procedures and instructions received from supervisor.
- Arrives on time, works hours as scheduled and maintains a good attendance record.
- Preferred: Some Spanish language skill.
