Library Assistant IV, FT, Youth Services, Hughes Main Library

MINIMUM TRAINING & EXPERIENCE Required: Bachelor’s degree from an accredited four-year college or university Two years of experience working with children in a library or formal learning environment. Other combinations of experience, education, and training that meet the minimum requirements may be substituted as long as the applicant has completed a minimum of 60 college credit hours through an accredited college or university. Preferred: Bachelor’s degree in Early Childhood or Elementary Education or related field PHYSICAL REQUIREMENTS Must have the ability to: concentrate for long periods of time speak clearly and distinctly hear and/or comprehend verbal communication hear audible alarms and notifications see and interpret all job-related materials operate Library equipment as assigned lift up to 40 pounds for a distance of 300 feet push book carts weighing over 100 pounds sit for long periods of time stand for long periods of time walk, bend and stoop reach, grasp and use hands to touch, handle, or feel ADDITIONAL REQUIREMENTS Use of personal vehicle with mileage reimbursement Valid S.C. driver’s license Weekend and night work Perform duties at any Library location in the Greenville County Library System as requested Ability to accommodate frequent and sudden schedule changes and to adjust to changing work environments REQUIRED KNOWLEDGE, SKILLS/ABILITIES & CHARACTERISTICS (Testing of computer skills will be part of the interview process for this position.) Knowledge: Knowledge of basic computer, mouse and keyboard use. Knowledge of Windows operating system, MS Office, various Internet browsers and email. Knowledge of business English, spelling and arithmetic. Knowledge of children’s literature and child development. Knowledge of Palmetto Basics and STEM concepts. Skills/Abilities: Ability to plan and execute engaging, age appropriate children’s programs and/or tours. Ability to lead songs with the public. Ability to create and lead art based programs with preschool and school-aged children. Ability to develop and maintain effective working relationships with the general public and Library System staff. Ability to provide adequate instruction and directions to subordinates. Ability to work under frequently stressful conditions and meet required deadlines. Ability to perform routine tasks efficiently and without difficulty. Ability to follow established procedures and to perform work requiring considerable detail. Ability to learn, implement, and maintain complex filing systems, including the Dewey Decimal System, with a high level of accuracy. Ability to communicate concepts, general information, and task-related information in oral, written and electronic forms. Ability to operate and care for computers and their peripheral equipment, e.g. RFID pads, barcode readers, printers, etc. Ability to learn the Library System’s integrated system software, i.e. an automation system used to manage library processes. Ability to learn and demonstrate the use of current mobile device technology to assist customers in downloading and/or accessing the Library System’s online digital materials such as eBooks. Ability to maintain confidentiality of customer records, security related incidents and other identifiable customer uses of Library System resources and services. Ability to resolve conflicts, problems, and complaints with tact and diplomacy. Preferred: Bilingual – English/Spanish skills. Characteristics: Works well in a team environment. Enjoys working with people and possesses a strong commitment to customer service. Enjoys working with children and families. Establishes rapport with others in person and on the telephone, and maintains effective working relationships with customers and coworkers. Works calmly and effectively in stressful situations and in a sometimes noisy and chaotic environment. Follows established procedures and instructions received from supervisor. Possesses strong organizational skills and is detail oriented. Performs routine tasks efficiently and without difficulty. Uses good judgment and discretion in carrying out duties and responsibilities. Receptive to feedback, willing to learn and embraces continuous improvement. Takes ownership of work, does what is needed without being asked, and follows through until task is completed. Punctual, works hours as scheduled, and maintains a good attendance record.