Librarian II (MLIS Degree Required), Discovery/Reference, Hughes Main Library

MINIMUM TRAINING & EXPERIENCE Required: Master’s Degree in Library Science from an ALA accredited college or university. Two years of library experience, including experience in library reference, readers’ advisory service, and research. Certified or eligible for certification by the South Carolina State Library. Other combinations of experience and training, which meet the minimum requirements, may be substituted. Preferred: Supervisory or leadership experience. Experience working in a public library. PHYSICAL REQUIREMENTS Must have the ability to: concentrate for long periods of time speak clearly and distinctly hear and/or comprehend verbal communication hear audible alarms and notifications see and interpret all job-related materials operate library equipment as assigned lift up to 25 pounds and push book carts weighing over 100 pounds sit for long periods of time stand for long periods of time walk, bend and stoop reach, grasp and use hands to touch, handle, or feel REQUIRED KNOWLEDGE, SKILLS/ABILITIES & CHARACTERISTICS (Testing of computer skills may be part of the interview process for this position.) Knowledge: Thorough knowledge of modern library principles. Thorough knowledge of general and specialized reference sources; of reference practices and techniques, including reference service delivered via telephone, online, and one-on-one appointments. Knowledge of technology and mobile devices. Knowledge of business English, spelling and arithmetic. Preferred: Knowledge of supervisory methods and techniques. Skills/Abilities: Ability to analyze administrative problems and suggest practical solutions. Ability to create and work in a team environment and establish and maintain effective working relationships with Library staff and the general public. Ability to foster and maintain effective working relationships with community organizations and area business representatives. Ability to work under frequently stressful conditions and meet required deadlines. Ability to be detail-oriented and recognize and correct errors. Ability to learn and enforce the Library’s policies, procedures and regulations. Ability to deal with difficult individuals with tact and diplomacy. Ability to operate and care for computers and their peripherals, e.g. RFID pads, barcode readers, printers, etc. Ability to learn the Library’s integrated system software that manages Library processes. Ability to effectively use and demonstrate to customers the use of computer equipment, Windows operating system, MS Office, various Internet browsers, email and the Library’s website; including the online catalog and databases. Ability to learn and demonstrate the use of current mobile device technology to assist customers in downloading and/or accessing the Library’s online digital materials such as eBooks. Ability to learn emerging technologies and moderately complex computer applications. Ability to communicate concepts, general information, and task-oriented information in oral, written, and electronic forms. Ability to plan and execute presentations and demonstrations of library resources for various audiences. Ability to maintain confidentiality and use good judgment and discretion in carrying out duties and responsibilities. Effective reference interview skills. Effective public speaking and group presentation skills. Preferred: Touch typing skills. Preferred: Bilingual – English/Spanish skills. Characteristics: Enjoys interacting with people both individually and in group settings, and possesses a strong commitment to providing an exemplary customer experience. Works calmly and effectively in stressful situations. Follows established procedures and instructions received from supervisor. Possesses strong leadership and organizational skills. Values technology as a tool, staying on top of technology trends. Recognizes change as an ongoing opportunity for growth. Performs routine tasks efficiently and without difficulty. Uses good judgment and discretion in carrying out duties and responsibilities. Is receptive to feedback, willing to learn, and embraces continuous improvement. Takes ownership of work, does what is needed without being asked, and follows through until task is resolved. Arrives on time, works hours as scheduled and maintains a good attendance record.