Community Mental Health Advocate

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Job Language Requirement: English

The purpose of this position is to assist the Bluffton Police Department officers with individuals who are experiencing a behavioral health crisis within the Town of Bluffton. The Community Mental Health Advocate will be stationed at the Bluffton Police Department and may respond to scenes with law enforcement officers as needed. The Mental Health Advocate will participate in CIT training for law enforcement and provide consultation on scene or over the phone as needed. Will provide liaison work for the Bluffton Police Department in Community Mental Health functions to include providing referrals for treatment to clients and their families according to established protocols. Will also provide assistance to police officers in crisis intervention and train police officers in social work engagement techniques.

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Start Date: 05/09/2024
Application Deadline: 06/30/2024
Wage Type: Hourly
Wage Range: $23.93 - $38.95
Job Schedule: Full Time
Job Location: Bluffton, SC
Employer Location: Bluffton, SC

JOB SUMMARY 

The purpose of this position is to assist the Bluffton Police Department officers with individuals who are experiencing a behavioral health crisis within the Town of Bluffton. The Community Mental Health Advocate will be stationed at the Bluffton Police Department and may respond to scenes with law enforcement officers as needed. The Mental Health Advocate will participate in CIT training for law enforcement and provide consultation on scene or over the phone as needed. Will provide liaison work for the Bluffton Police Department in Community Mental Health functions to include providing referrals for treatment to clients and their families according to established protocols. Will also provide assistance to police officers in crisis intervention and train police officers in social work engagement techniques.   

 

ESSENTIAL JOB FUNCTIONS 

  • Responds on scene and in tandem with the Bluffton Police Department when needed.  
  • Responds to clients and family in crisis and able to make independent decisions in a non-violent crisis setting. 
  • Assists in stabilizing the immediate crisis and/or making referrals to de-escalate by crisis interventions and reduce arrests.   
  • Documents mental health response and treatment recommendation/coordination in the Spillman incident report writing system. 
  • Creates a community partnership with mental health experts, social services, community leaders, NAMI and state and local mental health agencies.  
  • Works directly with clients and families within communities in need of crisis intervention by helping to define the problem, examining options, and creating a safety plan. 
  • Conducts follow up investigations with mental health subjects. 
  • Provides services designed to expedite, facilitate, and coordinate successful return into the community. 

 

  • Provides professional insight into effective strategies for managing certain cases, such as mental health and drug addiction, and recommends which types of intervention will see the best results. 
  • Works closely with professionals and staff who are affiliated with NAMI and other mental health organizations. 
  • Provides public education for mental health treatment and awareness programs. 
  • Communicates with individuals from other city/state/federal agencies/entities to exchange information and accomplish work objectives. 
  • Trains department personnel in Crisis Intervention Training (CIT) and procedures. 
  • Serves as a resource within the agency regarding psychological services. 
  • Provides testimony in court as needed. 
  • Helps people of all life stages cope with and solve everyday problems. 
  • Advocates for and develops plans to improve clients’ well-being. 
  • Researches and refers clients to community resources. 
  • Works with individuals, families, or groups. 
  • Responds to clients in crisis situations. 
  • Works in a variety of public and private organizations. 
  • Performs other related duties as assigned.  

 

QUALIFICATIONS 

Education and Experience: 

Bachelor’s Degree in Social/Behavioral Sciences required; and a minimum of two (2) years of related work experience working with persons who experience mental illness/Social Behavioral Sciences.   

Experience or understanding of underserved metal health and substance abuse population. 

Licenses or Certifications: 

Valid South Carolina driver’s license.  Must have/obtain Crisis Intervention Training (CIT) within 6 months of hire. 

 

Special Requirements:  

A critical attribute required of this position is exceptional interpersonal customer services consisting of an outgoing positive attitude, warm friendly demeanor, and the utmost care and respect for our guests, patients, families, customers, and colleagues.   

 

Must be able to work a flexible schedule and be subject to recall.   

 

Knowledge, Skills and Abilities:    

  • Knowledge and skills necessary to provide care appropriate to the population, culture, and specific needs of the clients served. 
  • Ability to problem solve and de-escalate crisis situations. 
  • Working knowledge of clinical diagnoses for mental health population. 

 

 

  • Knowledge of operations, services, and activities of a municipal code compliance program including legal actions, methods, practices and procedures. 
  • Knowledge of the geography of the Town and location of important buildings. 
  • Knowledge of interpretation and enforcement of municipal codes as well as local, state, and federal regulation. 
  • Knowledge of modern record keeping procedures and practices. 
  • Skill in communicating, both verbally and in writing. 
  • Skill in making decisions. 
  • Skill in planning and organizing into sequenced steps. 
  • Skill in establishing nad maintaining effective relationship with associates and the general public.  
  • Ability to carry out oral and written instructions. 
  • Ability to type and enter data accurately and at a reasonable rate of speed. 
  • Ability to operate general office and data entry equipment. 
  • Ability to perform a considerable volume of detailed record work. 
  • Ability to prepare clear reports. 
  • Ability to deal professionally, courteously and fairly with the public. 
  • Ability to analyze situations. 
  • Ability to take quick action under hazardous situations. 
  • Ability to meet deadlines. 
  • Ability to maintain files.  

 

PHYSICAL DEMANDS 

The work is light work.  The employee is frequently required to apply 10 pounds of force to lift, carry, push, pull or otherwise move objects. The employee is occasionally required to exert up to 20 pounds of force to move objects.  In addition, positions in this classification typically require balancing, climbing, crouching, feeling, grasping, handling, perceiving sounds at normal speaking levels, discriminating among sounds, kneeling, lifting, manual dexterity, mental acuity, pushing, reaching, repetitive motion, speaking, standing, stooping, expressing ideas by the spoken word, shouting to be heard above ambient noise, visual acuity to analyze data/work with color or depth perception/determine accuracy or observe facilities/operate motor vehicles or equipment/inspect defects or fabricate parts, and walking. 

 

WORK ENVIRONMENT 

Duties can be performed outdoors under various weather conditions with exposure to fumes, dust, and airborne particles; exposure to electrical hazards and explosives; exposure to vibrations and loud noises (such as traffic and earth-moving equipment); and occasionally working in cramped or high places.  At times, work may require wearing personal protective gear such as respirators.  Otherwise, duties are generally performed in a moderately noisy business office with copy machines, phones, and printers along with some light foot traffic.  Work is performed under various shift scenarios. 

 

 

 

The Town of Bluffton has the right to revise this job description at any time. This  

 description does not represent in any way a contract of employment. 

Skills & Requirements

Education and Experience: 

Bachelor’s Degree in Social/Behavioral Sciences required; and a minimum of two (2) years of related work experience working with persons who experience mental illness/Social Behavioral Sciences.   

Experience or understanding of underserved metal health and substance abuse population. 

Licenses or Certifications: 

Valid South Carolina driver’s license.  Must have/obtain Crisis Intervention Training (CIT) within 6 months of hire. 

 

Special Requirements:  

A critical attribute required of this position is exceptional interpersonal customer services consisting of an outgoing positive attitude, warm friendly demeanor, and the utmost care and respect for our guests, patients, families, customers, and colleagues.   

 

Must be able to work a flexible schedule and be subject to recall.   

 

Knowledge, Skills and Abilities:    

  • Knowledge and skills necessary to provide care appropriate to the population, culture, and specific needs of the clients served. 
  • Ability to problem solve and de-escalate crisis situations. 
  • Working knowledge of clinical diagnoses for mental health population. 

 

 

  • Knowledge of operations, services, and activities of a municipal code compliance program including legal actions, methods, practices and procedures. 
  • Knowledge of the geography of the Town and location of important buildings. 
  • Knowledge of interpretation and enforcement of municipal codes as well as local, state, and federal regulation. 
  • Knowledge of modern record keeping procedures and practices. 
  • Skill in communicating, both verbally and in writing. 
  • Skill in making decisions. 
  • Skill in planning and organizing into sequenced steps. 
  • Skill in establishing nad maintaining effective relationship with associates and the general public.  
  • Ability to carry out oral and written instructions. 
  • Ability to type and enter data accurately and at a reasonable rate of speed. 
  • Ability to operate general office and data entry equipment. 
  • Ability to perform a considerable volume of detailed record work. 
  • Ability to prepare clear reports. 
  • Ability to deal professionally, courteously and fairly with the public. 
  • Ability to analyze situations. 
  • Ability to take quick action under hazardous situations. 
  • Ability to meet deadlines. 
  • Ability to maintain files.  

 

PHYSICAL DEMANDS 

The work is light work.  The employee is frequently required to apply 10 pounds of force to lift, carry, push, pull or otherwise move objects. The employee is occasionally required to exert up to 20 pounds of force to move objects.  In addition, positions in this classification typically require balancing, climbing, crouching, feeling, grasping, handling, perceiving sounds at normal speaking levels, discriminating among sounds, kneeling, lifting, manual dexterity, mental acuity, pushing, reaching, repetitive motion, speaking, standing, stooping, expressing ideas by the spoken word, shouting to be heard above ambient noise, visual acuity to analyze data/work with color or depth perception/determine accuracy or observe facilities/operate motor vehicles or equipment/inspect defects or fabricate parts, and walking. 

 

WORK ENVIRONMENT 

Duties can be performed outdoors under various weather conditions with exposure to fumes, dust, and airborne particles; exposure to electrical hazards and explosives; exposure to vibrations and loud noises (such as traffic and earth-moving equipment); and occasionally working in cramped or high places.  At times, work may require wearing personal protective gear such as respirators.  Otherwise, duties are generally performed in a moderately noisy business office with copy machines, phones, and printers along with some light foot traffic.  Work is performed under various shift scenarios. 

 

How to Apply

Please go to https://www.governmentjobs.com/careers/townofbluffton?

You can now apply online by clicking on the job title you are interested in and clicking on the “Apply” link! After viewing the Job Description, click the ‘Apply’ tab. If this is the first time you are applying using our online job application, you will need to create an account and select a Username and Password. After your account has been established, you can upload it from a saved document on your computer, or manually enter your personal information. This application will be saved and used to apply for future job openings.

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