YouthBuild Employment Specialist
Position with: Spartanburg Housing Authority
DATE POSTED: 12/07/16
CLOSING DATE: Open until Filled
FLSA Designation: Non-Exempt
Duties and Responsibilities: The Employment Specialist / Case Manager (ES/CM) oversees file and case management for youth within job training and core programs, while designing, implementing, and overseeing a job readiness training curriculum. The ES/CM is responsible for preparing program participants for the workforce, while following up to ensure their successful placement in their next steps. The ES/CM is also responsible for maintaining documentation requirements and data input for various grants affecting the program. Responsibilities include, but are not limited to, the following:
Program Planning, Implementation and Evaluation:
- Develops, oversees, and implements a career development program that meets organizational standards and goals of primary funding sources.
- Ongoing development and implementation of job readiness classes and other courses in career development within the YouthBuild program.
- Ensures that youth are prepared for, and connected to, the appropriate educational or employment opportunities.
- Coordinates the implementation of this program within other programs.
- Facilitates the completion of the job readiness portfolio with each YouthBuild participant.
- Serves as the lead staff in YouthBuild workshops, including providing job readiness training and supporting life skills workshops as needed.
- Interview students relative to placements being sought.
- Meet with trainees at regular intervals to learn their job and career goals or immediate needs.
- Plan and organize job search skills workshops including interviewing, resume preparation, and other skills.
- Develops relationships with participants, including an understanding of their outside supports, to identify resource needs. Communicates these needs and appropriate information within the YouthBuild team to provide most effective service delivery possible.
- Maintains relationships with outside supports, including probation and parole officers, other case managers, and support providers to ensure continuity of support.
- Assist YouthBuild staff members and students to identify and schedule career-related guest speakers, site visits, job shadow experiences, and informational interviews.
- Develop and oversee an internship program for students.
- Work with YouthBuild Program Coordinator in marketing the program to potential employers. This will include developing and making presentations about YouthBuild.
Transition and Post-Program Opportunities:
- Fulfills outplacement goals and objectives for primary funding sources.
- Develops strategies for participant transition out of YouthBuild and for post-program job development, training, and education opportunities.
- Coordinates with others to ensure the regular facilitation of follow-up activities with former participants.
- Maintains consistent tracking and follow up, in accordance with chart of risk factors and needs for all YouthBuild participants for a minimum of one year.
- Helps create a resource library of information on education and training programs, internships, and other post-program opportunities for members.
- Ensures maximum benefits and opportunities to link program participants with educational and employment opportunities.
- Provide evaluation, conciliation, and mediation between employer and employee post job placement.
- Ensure trainees are prepared before going to job interviews, and conduct follow-up assessments.
- Connect trainees with viable job opportunities.
- Work closely with employers of students to maximize student employment retention and success.
Case Management and Follow Up:
- Attend weekly case management meetings, providing observations of participant’s strengths and weaknesses.
- Develop individualized plans for improvement YouthBuild participants as necessary.
- Provide personal and vocational counseling.
- Assist program participants to develop leadership skills.
- Coordinate with other staff members to consistently enforce YouthBuild policies.
- Conduct participant follow-up activities including, portfolio development, job placement, post- secondary education exploration and on-going vocational training and internship/apprenticeship opportunities.
- Serve as a mentor to YouthBuild trainees each program cycle.
- Documentation and data entry in a variety of data systems that track program implementation.
- Coordinates with other staff members to provide community and financial resources for program participants.
- Maintains concise documentation of the post-program tracking system.
- Coordinates and maintains program participant files, including responsibility for obtaining all necessary documentation in accordance with the various grant requirements.
- Participates in staff meetings.
- Participate as part of the site team in program planning, to include Mental Toughness and follow up activities.
- Maintains open communication with the YouthBuild team including regular updates and attendance at YouthBuild meetings.
- Maintain accurate files documenting case management, employment and placement for program participants for each school year.
- Implement and accurately maintain a system to track student’s progress and assess their skills and abilities.
- Attend all staff meetings and coordinate individual plans with other YouthBuild staff.
- Attend additional meetings and trainings as required.
- All other duties as assigned.
Supervision Received and Given: Reports to the YouthBuild Coordinator. This employee is responsible for the compliance of the YouthBuild program. Employee receives both written and oral instructions. The incumbent of this job must be able to work independently, performing complex work in an accurate and timely manner without close supervision. The position entails balancing competing priorities. This position has no supervisory responsibilities.
Guidelines: Most work is performed according to existing procedures or written guidelines such as HUD regulations, handbooks, desk references or existing records. The employee will frequently be required to use independent judgment in making recommendations and decisions.
Physical Demands: The employee may drive lightweight vehicles, and may be required to push, pull and/or lift objects weighing up to and more than 25 pounds, such as boxes of canned food, tables or a resident who must be helped into and out of a vehicle.
Work Environment: Work, involves the normal risks and discomforts associated with an office environment, but is usually in an area that is adequately heated, cooled, lighted and ventilated. The employee's work is performed both indoors and outdoors, and involves numerous visits to housing developments, residents' homes, the offices of other agencies, community centers and meeting halls. The employee may be exposed to weather extremes and to the usual hazards associated with housing developments. The employee may be required to work unusual hours.
Travel: Travel may be required.
QUALIFICATIONS AND KNOWLEDGE:
1. Bachelor’s degree in the social sciences, business, career counseling, psychology, sociology or a related field.
2. Significant professional experience in a related field may be substituted for postsecondary education.
3. Minimum two years working as a case manager.
4. At least two years’ experience in job development and placement.
5. Knowledge of construction industry, and major private and public employers in the area.
6. Strong interpersonal skills.
7. Excellent communication skills and ability to persuasively present program and trainees.
8. Ability to establish rapport and relate sensitively to a multiracial and multicultural group of young people.
9. Experience in planning and conducting training sessions or workshops.
10. Experience working directly with a diverse youth population, preferably within a job development or on-the-job training program.
11. Experience in job coaching, career development, or counseling preferred.
12. Strong classroom facilitation and interpersonal communication skills.
13. Bilingual: Spanish/English speaking preferred.
14. Strong knowledge of best practices in the workforce development field.
15. Proficient in Microsoft products and database management.
16. Knowledge of Spartanburg area, local community organizations, educational and training systems, public agencies, and private industries preferable.
17. Ability to complete tasks in a timely manner.
18. Ability to meet deadlines.
19. Superior people skills, including strong speaking and writing skills.
20. Ability to work independently.
21. Ability to work well with people from diverse backgrounds.
22. Ability to work well with others in a team atmosphere.
1. Must possess a valid SC Driver’s License to operate a vehicle from the SHA pool.
2. Must be insurable by the Authority’s fleet insurance carrier. Must be bondable.
3. Evening and/or weekend work is anticipated.
DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.