Customer Service/Sales

Position with: The Home Depot

Job Description

Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Bilingual sales associates have an emphasis on conversing with a customer in that customer’s native language, sharing department and product knowledge, providing information on product features, and knowing related items to sell an entire project. Associates in this position know how to greet, qualify, recommend and close every customer in their department in that customer’s preferred language. They will also maintain the in-stock condition of assigned areas, and ensure that the areas are clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager On Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor, other associates in their department as well as other sales departments (e.g., IMAs, and the Front-end Associates to ensure customers’ needs are met.

Required Skills

Physical Job Requirements
-Bending, stooping, reaching, twisting, lifting, pushing, pulling and moving items
-Requires the ability to move around the store and maneuver merchandise when necessary
-Responding to public address system announcements
-Requires ability to respond to customer service calls, personal pages and general information announcements
-Moving and Standing
-Requires moving around the store to assist Customers
-Identifying and reading reports, tickets and UPC labels
-Requires recognizing, identifying and using merchandise and necessary reports
Minimum Qualifications
-18 years or older
-High School Degree or Equivalent
-Pass the Drug Test
-Pass the background check
-Be able to work a flexible schedule
-Pass the validated Sales Associate Test
-Successfully complete any required Training
-Bilingual fluency required

Position Open:
February 22, 2018

Application Deadline:
July 31, 2018

Location:
Greenville, SC

How to Apply:

https://careers.homedepot.com/